[et_pb_section fb_built=”1″ module_id=”PQ” _builder_version=”4.10.8″ background_color=”#f4f7fc” custom_margin=”0px||0px|” custom_padding=”0px|0px|0px|0px” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px||true” custom_padding=”100px||100px||true” custom_padding_tablet=”80px||80px|” custom_padding_phone=”60px||60px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.10.8″ text_font=”||||||||” text_font_size=”15px” text_line_height=”1.3em” header_font=”||||||||” text_orientation=”justified” custom_margin=”0px||0px|” custom_padding=”0px||0px|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
<\/p>\n
WHO WE ARE<\/strong><\/p>\n We commit to actively listen to our customers and offer tailored solutions to real needs, while carefully monitoring trends in the pharmaceutical market, both with regard to therapeutic solutions and the legislation which supports and controls the industry.<\/p>\n Integrity and flexibility in professional relationships are core values for Pharmaissues in the establishment of long-term partnerships with our customers; therefore, we acknowledge and recognize the specificities of each project and customer.<\/p>\n We endeavor to adapt as well as possible \u2013 not just to your project, but also to your culture.<\/p>\n We tailor our solutions to your market, your timelines and your budget. And if your project changes, so do we.<\/p>\n MISSION<\/strong><\/p>\n To be a leading company in the field of Pharmaceutical Consultancy, by providing global services with the goal of ensuring customer satisfaction and focusing on achieving quality and service excellence.<\/p>\n VISION<\/strong><\/p>\n To be a benchmark of excellence and a value creator and be recognized as one as the main business partners for the Pharmaceutical Industry in its field.<\/p>\n VALUES<\/strong><\/p>\n Customer satisfaction:<\/strong>\u00a0Customer satisfaction is our highest priority, as well as maintaining partnerships rooted on trust and responsibility.<\/p>\n Valuing and respecting people:<\/strong>\u00a0The biggest asset of an organization are the people who are part of it.<\/p>\n Exceptional results:\u00a0<\/strong>Service excellence and focus on results.<\/p>\n At Pharmaissues \u2013 Consulting Lda., we recognize the importance of Quality for our services and are committed to ensuring our continuous improvement and development \u2013 which is why we adopt a systematic approach to Quality Management.<\/p>\n To best comply with the below principles, we have implemented a Quality Management System in accordance with NP EN ISO 9001:2015. Our Quality Policy takes into account the principles established in the standard, the laws of the pharmaceutical industry, and our company\u2019s guiding principles resulting from our mission and vision. These principles are part of our company\u2019s culture and allow us to achieve full customer satisfaction and provide quality excellence with services based on trust, confidentiality, and professional ethics.<\/p>\n We are committed to actively listen to our customers and offer tailored solutions to their real needs while closely monitoring trends in the pharmaceutical market, both with regard to therapeutic solutions and the laws and regulations that support and control the industry.<\/p>\n Integrity and flexibility in professional relationships are core values for Pharmaissues in the establishment of long-term partnerships with our customers; therefore, we acknowledge and recognize the specificities of each project and customer.<\/p>\n We endeavor to adapt as well as possible \u2013 not just to your project, but also to our culture and yours, so we can offer tailor-made solutions adapted to the market at any given time. Additionally, in order to ensure the continuous improvement of the performance and effectiveness of our QMS, we systematically assess results and regularly review our quality system, while complying with its requirements and monitoring, reviewing and pursuing the company\u2019s objectives.<\/p>\n Pharmaissues is focused on training, educating and raising awareness in employees to ensure the quality of the tasks performed, and make sure that they always act in a conscious, ethical and responsible manner. Finally, Management is committed to ensuring that all necessary actions are taken to develop and improve the effectiveness of the processes in place at Pharmaissues.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”PP” _builder_version=”3.22″ custom_margin=”0px||0px|” custom_padding=”0px|0px|0px|0px” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px||true” custom_padding=”100px||100px||true” custom_padding_tablet=”80px||80px|” custom_padding_phone=”60px||60px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.10.8″ text_font=”||||||||” text_font_size=”15px” text_line_height=”1.3em” header_font=”||||||||” text_orientation=”justified” custom_margin=”0px||0px|” custom_padding=”0px||0px|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n GDPR \u2013 PRIVACY POLICY<\/strong><\/p>\n Your privacy is important to us. By submitting your data, you are accepting our privacy policy.<\/p>\n In accordance with Law No. 67\/98, of 26 October, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website is our responsibility.<\/p>\n 1. Identity and contact details of the data controller.<\/strong> 2. Ground of legitimacy of data processing<\/strong> 3. Purposes<\/strong> 4. Data retention period<\/strong> 5. Data recipients<\/strong> 6. Data security and confidentiality<\/strong> 7. Your rights and how you can access, rectify or oppose the processing of your <\/strong>personal data.<\/strong> 8. Data use<\/strong> 9. How we use cookies<\/strong> 10. Contact information<\/strong> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”RLO” _builder_version=”4.4.9″ background_color=”#f4f7fc” custom_margin=”0px||0px|” custom_padding=”0px|0px|0px|0px” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px||true” custom_padding=”100px||100px||true” custom_padding_tablet=”80px||80px|” custom_padding_phone=”60px||60px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.10.8″ text_font=”||||||||” text_font_size=”15px” text_line_height=”1.3em” header_font=”||||||||” text_orientation=”justified” custom_margin=”0px||0px|” custom_padding=”0px||0px|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n <\/p>\n In case of litigation, the consumer can resort to an Alternative Dispute Resolution Entity for consumers. ARBITRATION CENTERS OF GENERAL COMPETENCE<\/strong><\/p>\n National Center for Consumer Conflict Information and Arbitration Algarve Consumer Conflict Information, Measurement and Arbitration Center<\/strong> Consumer Conflict Arbitration Center of the District of Coimbra<\/strong> Consumer Conflict Arbitration Center of Lisbon<\/strong> Consumer Conflict Arbitration Center of Porto<\/strong> Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)<\/strong> Madeira Consumer Conflict Arbitration Center<\/strong> Vale do Ave Consumer Conflict Arbitration Center \/ Arbitral Court<\/strong> More information on the consumer portal www.consumidor.pt<\/a><\/b><\/u><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”PC” _builder_version=”4.6.6″ custom_margin=”0px||0px|” custom_padding=”0px|0px|0px|0px” border_width_bottom=”1px” border_color_bottom=”rgba(0,0,0,0.1)” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||0px|” custom_padding=”100px||100px|” custom_padding_tablet=”80px||80px|” custom_padding_phone=”60px||60px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.10.8″ text_font=”||||||||” text_font_size=”15px” text_line_height=”1.3em” header_font=”||||||||” text_orientation=”justified” custom_margin=”0px||0px|” custom_padding=”0px||0px|” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n <\/p>\n USE OF COOKIES<\/strong> WHAT ARE COOKIES?<\/strong> PURPOSE OF THE COOKIES<\/strong> TYPES OF COOKIES USED<\/strong> CONSENT TO USE COOKIES<\/strong> [\/et_pb_text][et_pb_button button_url=”https:\/\/pharmaissues.pt\/en\/” button_text=”Homepage” _builder_version=”3.19.12″ custom_margin=”30px||0px||false” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.10.8″ _module_preset=”default” background_color=”#393668″ custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” global_module=”54498″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”4.10.8″ _module_preset=”default” width=”90%” width_tablet=”80%” width_phone=”” width_last_edited=”on|tablet” max_width=”1200px” custom_margin=”0px||0px||true|false” custom_padding=”60px||60px||true|false” global_colors_info=”{}”][et_pb_column type=”1_4″ module_class=”RodapeRow_01″ _builder_version=”4.8.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”LinkFooterBranco” _builder_version=”4.10.8″ _module_preset=”default” text_font_size=”14px” text_line_height=”1.3em” background_layout=”dark” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” text_orientation_tablet=”center” text_orientation_phone=”” text_orientation_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n \u00a9 PHARMAISSUES – Consulting<\/p>\n [\/et_pb_text][et_pb_text module_class=”LinkFooterPreto” _builder_version=”4.10.8″ _module_preset=”default” text_font_size=”12px” text_line_height=”1.3em” custom_margin=”0px||0px||true|false” custom_padding=”13px||0px||false|false” text_orientation_tablet=”center” text_orientation_phone=”” text_orientation_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n website creation<\/a> : criativo.net<\/a><\/p>\n Complaints book <\/a> \u00a0\u00a0 RAL<\/a> \u00a0\u00a0 Privacy<\/a> \u00a0\u00a0 Cookies<\/a> \u00a0\u00a0 Quality policy <\/a><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ module_class=”RodapeRow_02″ _builder_version=”4.8.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”LinkFooterPreto” _builder_version=”4.10.8″ _module_preset=”default” text_font_size=”18px” text_line_height=”1.6em” background_layout=”dark” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” text_font_size_tablet=”17px” text_font_size_phone=”16px” text_font_size_last_edited=”off|desktop” text_orientation_tablet=”center” text_orientation_phone=”” text_orientation_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n TALK TO US<\/p>\nPrivacy Policy<\/h1>\n
We respect your privacy and are committed to protecting it.
We are aware of the concerns you may have regarding the confidentiality of the personal information and data you provide.
This document presents the privacy policy of our website.
This policy allows you to obtain additional information regarding the nature and use we make of the personal data you provide as well as your rights.<\/p>\n
The data captured on this website is processed by us.
The information collected on our website is managed and controlled exclusively by us.
We offer sufficient guarantees regarding the protection of your personal information, which is managed in accordance with current legislation regarding the protection of personal information, as well as with this privacy policy.<\/p>\n
Through this website we may collect personal data, received via the contact form with your consent.<\/p>\n
Your data is collected for the purpose of:
\u2013 Responding to your queries via the contact form;
\u2013 Sending you information about our products and services, news and events (newsletters).<\/p>\n
The data that is collected and processed via the contact form will only be kept while your order is being processed \u2013 after this, your data will be destroyed.<\/p>\n
We use the personal information provided to contact you and provide all the information you request via our contact form.
Your personal data will never be disclosed to third parties, except in special cases, such as:
\u2013 Meeting requirements imposed by the law or by competent governmental or legal authorities.<\/p>\n
We strive to implement all necessary precautions to preserve the confidentiality and security of your personal data.<\/p>\n
Under the terms of the personal data protection law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which may be done through the various contact details we provide.
If you have any questions about the collection and processing of your data, you can contact us by email or telephone.<\/p>\n
We use the personal information provided to contact you and provide all the information you request via our contact form.
We shall not transfer or sell your personal data to third parties.
We disclose your personal data only if we are required to by law or court decision.<\/p>\n
\u201cCookies\u201d are stored on your computer via your browser, and they only retain information related to your preferences, thus not including your personal data.
In the text below you can find more information about the different types of cookies we use and the purpose of each one of them:
\u2013 Strictly necessary cookies: These allow you to browse the website and use its applications. Without these cookies, the services you request cannot be provided.
\u2013 Analytical cookies: These cookies are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
\u2013 Functional cookies: These save your preferences regarding the use of the website, so that you don\u2019t need to reconfigure the website every time you visit it.<\/p>\n
If you need more information, please contact us via the following email:\u00a0 geral@pharmaissues.pt<\/a>.<\/p>\nOnline Dispute Resolution<\/h1>\n
List of Alternative Dispute Resolution Entities for consumers
(in accordance with Law no. 144\/2015, of 8 September)<\/p>\n
This center covers the entire the national territory, in areas not covered by a different arbitration center with regional competence
Contact details of the National Center for Consumer Conflict Information and Arbitration
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: +351 213 847 484
E-mail: cniacc@fd.unl.pt
Website: www.arbitragemdeconsumo.org<\/p>\n
Geographic area covered: Contracts celebrated in the District of Faro.
Contact details of the Algarve Consumer Conflict Information, Mediation and Arbitration Center
Edif\u00edcio Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: +351 289 823 135
E-mail: apoio@consumidoronline.pt; cimaal@mail.telepac.pt
Website: www.consumidoronline.pt<\/p>\n
Geographic area covered: Contracts celebrated in the municipalities of Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, G\u00f3is, Lous\u00e3, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure , T\u00e1bua, Vila Nova de Poiares.
Address:
Av. Fern\u00e3o Magalh\u00e3es, n.\u00ba 240, 1\u00ba \u2013 3000-172 COIMBRA
Tel.: +351 239 821 690
E-mail: geral@centrodearbitragemdecoimbra.com
Website: www.centrodearbitragemdecoimbra.com<\/p>\n
Geographic area covered: Contracts celebrated in the Lisbon Metropolitan Area, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisbon, Loures, Mafra, Moita, Montijo, Odivelas, Palmela, Seixal, Sesimbra, Set\u00fabal, Sintra and Vila Franca de Xira.
Address: Rua dos Douradores, 116, 2\u00ba \u2013 1100-207 LISBOA
Tel.: +351 218 807 030
E-mail: juridico@centroarbitragemlisboa.pt \/ director@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt<\/p>\n
Geographic area covered: Contracts celebrated in the Porto Metropolitan Area, Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azem\u00e9is, P\u00f3voa de Varzim, Santa Maria da Feira, Santo Tirso, S\u00e3o Jo\u00e3o da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde and Vila Nova de Gaia.
Address: Rua Dami\u00e3o de G\u00f3is, 31 \u2013 Loja 6 \u2013 4050-225 Porto
Tel.: +351 225 508 349
E-mail: cicap@mail.telepac.pt
Website: www.cicap.pt<\/p>\n
Geographic area covered: Contracts celebrated in Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melga\u00e7o, Mon\u00e7\u00e3o, Montalegre, Paredes de Coura, Ponte da Barca, P\u00f3voa do Lanhoso, Terras do Bouro, Valen\u00e7a, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho and Vila Verde.
Contact details for BRAGA:
Rua D Afonso Henriques, n\u00ba 1 (Ed Junta de Freguesia da S\u00e9) 4700 \u2013 030 BRAGA
Tel.: +351 253 617 604
E-mail: geral@ciab.pt
Contact details for VIANA DO CASTELO:
Av Rocha Paris, n\u00ba 103 (Edif\u00edcio Vila Rosa) 4900 \u2013 394 VIANA DO CASTELO
Tel.: +351 258 809 335
E-mail: ciab.viana@cm-viana-castelo.pt
Website: www.ciab.pt<\/p>\n
Geographic area covered: Contracts celebrated in the Autonomous Region of Madeira.
Address: Rua Direita n\u00ba. 27 \u2013 1\u00ba andar \u2013 9050-405 Funchal
Tel.: +351 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt
Website: www.srrh.gov-madeira.pt\/In%C3%ADcio\/tabid\/292\/Default.aspx<\/p>\n
Geographic area covered: Contracts celebrated in the municipalities of Cabeceiras de Basto, Fafe, Felgueiras, Guimar\u00e3es, P\u00f3voa de Lanhoso, P\u00f3voa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalic\u00e3o, Vizela, Vieira do Minho and Vizela.
Address: Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1, 4800-019, Guimar\u00e3es
Tel.: +351 253 422 410
E-mail: triave@gmail.com
Website: www.triave.pt<\/p>\nCookie Notice<\/h1>\n
This website uses cookies to allow you to have the best user experience.
If you continue browsing, you are giving your consent to accept these cookies as well as our Cookie Notice.<\/p>\n
Cookies are small text files stored on your device when you access websites.
These allow the storage of a set of information related to the user, some of which are used to recognize the user on future visits to our website, and others are used to ensure the website\u2019s functionality and improve performance and user experience.
The type of information that can be analyzed using cookies is as follows: username, email address and password, the internet protocol (IP) address that is used to connect to the internet, the type and version of browser, the operating system and the platform used for the connection, the web addresses (URLs) from which or through which you have accessed and left our online services, and the date and time of said activity, among others.
Website cookies can be disabled or managed at any time. To find out how to do this, access the Help area of your browser.
Note: it is important to understand that some areas of the website may not work correctly after disabling cookies.<\/p>\n
Using cookies optimizes user navigation and allows the stored data to improve your experience on the website, which also increases the website\u2019s efficiency of response.
Thus, they allow you to eliminate some repetitive actions on the website, as well as assist in the presentation of information, to meet your interests as much as possible.<\/p>\n
Cookies are segmented according to their purpose and expiration date.
Essential cookies are fundamental elements of access to certain areas of the website, such as access to secure areas of the website via login and password. By disabling cookies, these services may not be accessed.
Functionality cookies remember the user\u2019s browsing preferences.
Analytical cookies remember of the way a certain website is browsed, with the purpose of presenting products or services that meet the user\u2019s needs, and they work by monitoring the website. These include cookies that save the most frequently visited pages, time spent on each page, researched products or services, etc. These cookies store statistical information.<\/p>\n
When accessing our website, the user gives his consent to the use of cookies through an OK button on the banner that appears when visiting our website for the first time.<\/p>\n